Effective January 1, 2024
We value clear communication about our website, the services we use and the information shared with us.
Who We Are
Walker’s Palms & Exotic Plants (“Walker’s Palms,” “we,” “our,” or “us”) operates the website https://ncpalmtrees.com and a plant nursery located at 178 Nosay Rd, South Mills, NC 27976. You can contact us at info@ncpalmtrees.com or (252) 312-9155.
Information You Choose to Provide
When you call us, email us, or otherwise communicate with our business, you may provide your name, email address, phone number, plant interests, appointment details and the content of your inquiry. We use that information to respond, discuss available plants, coordinate visits and maintain ordinary business communications.
Website Analytics and Technical Data
This website uses Google Analytics and Google Tag Manager. Depending on your browser settings and applicable consent choices, these services may collect or process information including device characteristics, approximate location, pages viewed, referring websites, session information and online identifiers. We use such information to understand site performance, improve content and maintain the website. We do not treat website analytics as a record of purchases.
Our contact inquiry form is protected by Google reCAPTCHA, which analyzes interaction and technical signals to distinguish human submissions from automated abuse. Google may process device, browser and interaction information for this security purpose, subject to Google’s Privacy Policy and Terms of Service.
Cookies and Related Technologies
Cookies and similar technologies may be used to remember settings, support accessibility tools, measure website traffic, and enable externally hosted features. You can use your browser settings to control or delete cookies. Blocking some cookies or scripts may prevent certain embedded features from functioning.
Reviews, Video, Accessibility and External Providers
We may display customer reviews and offer accessibility features through independent website services. Our site may also link to or embed services from Google, YouTube, Facebook, Yelp, BBB or other external services. These third parties may independently collect data subject to their own privacy notices and policies. Following external links takes you to websites outside our control.
How We Use Personal Information
We use information to answer availability questions, provide nursery and plant information, respond to support inquiries, arrange requested appointments, maintain site security, analyze performance and satisfy lawful business obligations. We do not offer a customer checkout or account registration on this website.
Disclosure of Information
We may share information with service providers that support hosting, communications, analytics, website functionality and legal compliance, but only to the extent reasonably necessary for those purposes. We may disclose information when required by law or to protect our rights, visitors or business. We do not claim that our service providers use no cookies or identifiers.
Data Retention and Security
We retain business communications and technical records for as long as reasonably needed for the purpose collected, recordkeeping, dispute resolution, security and legal obligations. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.
Your Choices and Rights
You may ask questions about personal information you shared directly with us by emailing info@ncpalmtrees.com. Depending on your location and applicable law, you may have rights to request access, correction or deletion of certain personal information. We will evaluate requests in accordance with the laws that apply to us and any required retention obligations. You may also adjust your browser privacy and cookie settings.
Children’s Privacy
Our website is intended for general nursery information and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through this website. If you believe a child has provided information directly to us, please contact us.
Changes to this Policy
We may update this Privacy Policy to reflect changes in our business, website features, applicable law or service providers. The current version will be displayed on this page with an updated effective date.
Contact for Privacy Matters
Email: info@ncpalmtrees.com. Phone: (252) 312-9155. Mail: Walker’s Palms & Exotic Plants, 178 Nosay Rd, South Mills, NC 27976.